Política de envío

SHIPPING POLICY

PROCESSING TIME
Orders are processed within 1-3 business days. You will receive a
confirmation email with tracking information once your order ships.

SHIPPING RATES & DELIVERY TIMES - US
We currently ship to addresses within the United States.

• Standard Shipping: $5.99 — estimated 4-11 business days after processing,
    depending on the item
  - Free Shipping: on orders of $40 or more — same delivery estimate as
    Standard Shipping

SHIPPING RATES & DELIVERY TIMES - COL

• Standard Shipping: 14.951 COP — estimated 10-15 business days after processing, depending on the item

          - Free Shipping: on orders of 162.600 COP or more — same delivery estimate as
          Standard Shipping

Delivery estimates are provided by our shipping carriers and are not
guaranteed. Actual delivery times may vary due to customs processing,
weather, carrier delays, or other events outside our control.

PO BOX ADDRESSES
Some items cannot be delivered to PO Box addresses. Please provide a
complete physical street address at checkout to avoid delays.

MULTIPLE ITEMS
Orders containing multiple products may arrive in separate packages and at
different times, as items ship from different warehouses.

LOST OR DELAYED PACKAGES
If your order has not arrived within the estimated delivery window, contact
us at stevenescobaraw@gmail.com and we will look into it with the carrier.
DeskGlow Co is not responsible for packages lost or delayed due to an
incorrect address provided at checkout.

CONTACT
Questions about shipping can be sent to stevenescobaraw@gmail.com.